Terms and conditions

Last updated: August 2023

1. Introduction

   1. Thank you for choosing to use the service provided by Lightly (hereinafter referred to as "the Service"). By creating an account on www.lightly.ro or in the Lightly application, you agree to the Terms and Conditions of use of the platform. Your use of the Service is subject to these provisions (collectively, the "Agreement"). Please read this Agreement carefully and make sure you understand it. If you do not understand the Agreement or do not accept any part of it, then you may not use the Service.

   2. We also reserve the right to make changes to the Services or the User Agreement without prior notice. However, we will do our best to notify you of important changes 30 (thirty) days prior to their entry into force. If you continue to use the Services after any changes, we will assume that you have accepted the changes to the Agreement.

2. About us

   1. Lightly is a service through which the owners/tenants of a building can track and pay the rents, utilities or any other payments generated by the maintenance of a building. The services we offer are:

      For owners:

      • tracking invoices issued by various service providers;

      • tracking your or your tenant's bill payments;

      • records of leases;

      • records of owned properties;

      • the record of the rent payment by the tenant;

      • payment for utilities

      For tenants:

      • easy viewing and payment of due invoices;

      • view the amount of rent payment;

      • payment for utilities.

   2. The entity that provides the services offered on the Lightly.ro platform is THE COFFEE POT S.R.L., CIF 33751330.

3. Who can use the Service?

   1. The service can be used in their own interest by individuals who have reached the age of 18 at the time of concluding the Contract and who create an account on Lightly.ro or legal entities.

   2. The natural persons or legal entities that are registering in their capacity of owners, will have no obligation to pay for the registered properties in order to be able to use the Lightly.ro functionalities.

4. Functionalities of the Service

   1. Using the Service allows you to perform the following operations:

      • Management and payment of invoices for the chosen properties;

      • Management and payment of rents for the chosen properties;

      • Property management.

5. Payment of utilities

   1. Payment processing is carried out by a payment processor for which we are not liable for any damage caused by any delay in payments, payments in addition to the fees mentioned in this article, and any other incidents that may occur in connection with the payment. For any claims regarding the payment processor, please visit https://netopia-payments.com/

   2. Also, by using the Service, users have the opportunity to pay bills for most utility companies (water, gas, electricity, cable TV, internet, etc.) through a payment processor for which we do not assume responsibility for any damage caused. any delays in payments, additional payments to the level of invoices, as well as any other incidents that may occur in connection with the payment. For any complaints about the payment processor, please go to https://www.smartfintech.eu/

6. Intellectual property and other rights

   1. By this Agreement, Lightly agrees to grant you the right to use the Services under a limited, non-exclusive, non-transferable and revocable license. Lightly is the owner of all rights to the content of the Service, the use of any elements being prohibited without our consent.

   2. You also agree not to:

      • Use the Service for commercial purposes without our written consent;

      • use applications to access, extract, index, reproduce, or otherwise steal the structure or information underlying the Service or its content;

      • use the Service in any way that could disrupt or interfere in any way with the Service or the servers or networks connected to the Service;

      • upload viruses or any malicious code that could affect the security of the Service;

      • modify, adapt, sublicense, translate, sell, decompile or disassemble in any way any part of the Service or cause others to do so;

      • use or develop third-party applications that interact with the Service or other users without our written consent;

      • use, access or publish the programming interface of the Service without our written consent;

      • investigate, scan or test the vulnerability of our Service or any system or network.

7. Limitation of Liability

   1. Through the Service, we want to provide you with a suite of features that you can enjoy without interruption, giving you an easy-to-use interface. However, we would like to inform you of certain situations for which we accept no liability:

      • Delays in providing the Service, failure to perform the Service, or failure to perform it due to the functionality of certain service providers, for which Lightly makes no warranty;

      • Delays in providing the Service, failure to perform the Service or its failure to perform due to technical issues.

   2. All direct damages arising out of this Agreement, as well as any claims, actions, or indirect damages, are limited to the amount of 10 RON. These limitations and exclusions apply even if this remedy does not fully compensate you for the losses and even if Lightly knew or should have known about the possibility of damages or the likelihood of their occurrence.

8. Suspend or close your account

   1. The account is suspended or closed in the following cases:

      • At your request;

      • at the initiative of Lightly, in the event of a breach of any provision of this Agreement;

      • at the end of a 5-year period of inactivity;

9. Applicable law

   1. The contract will be interpreted in accordance with Romanian law, the Romanian courts having the power to resolve any dispute.

10. Refund policy

    1. The payments made in accordance with Section 5 cannot be refunded.